Contact Us

Phone Support

Speak directly with a recovery specialist. Available Monday-Friday 9am-5pm EST. Emergency line available 24/7.

RECOVERY
Emergency: +1-800-555-1234

Email Us

Send us details about your case. We respond to all inquiries within 24 hours. All communications are confidential.

recovery@aegisrecovery.com
Emergency: support@aegisrecovery.com

Office Location

Visit our headquarters for in-person consultations. Appointments recommended for privacy and dedicated attention.

1250 Financial District Plaza
New York, NY 10004

View on Google Maps

Office Hours & Availability

We're here when you need us most

Regular Hours

Monday - Friday
9:00 AM - 5:00 PM EST

Saturday
10:00 AM - 2:00 PM EST

Sunday
Closed

Emergency Line

24/7 Availability
For urgent BEC cases, wire transfer fraud, and time-sensitive matters requiring immediate action.

Email Response

Within 24 Hours
All email inquiries receive a response within one business day, usually much sooner.

Appointments

Same-Day Available
Schedule in-person or virtual consultations. Emergency appointments available for urgent cases.

Request Your Free Case Assessment

Complete the form below and we'll contact you within 24 hours

Your Privacy is Protected

✓ All information is kept strictly confidential
✓ Bank-level 256-bit encryption protects your data
✓ We never share your information without your consent
✓ Consultations are privileged and confidential
✓ No obligation - free case assessment

By submitting this form, you consent to Aegis Recovery Center contacting you regarding your case.
Response time: Within 24 hours | Emergency cases receive priority attention

Alternative Contact Methods

Choose the communication method that works best for you

Virtual Consultation

Schedule a secure video call with a recovery specialist. Available via Zoom, Microsoft Teams, or Google Meet. Perfect for clients who prefer face-to-face interaction from the comfort of their location.

Schedule Video Call

Live Chat Support

Chat with a recovery specialist in real-time during business hours. Get immediate answers to your questions and start your case assessment instantly through our secure chat system.

Start Live Chat

WhatsApp / Telegram

Contact us via encrypted messaging apps for added privacy. Especially convenient for international clients. Available 24/7 for urgent matters requiring immediate attention.

Message on WhatsApp

What to Expect After Contacting Us

Our streamlined process for your peace of mind

Your Recovery Journey

Step-by-Step Process

1. Initial Contact (0-24 hours)
We acknowledge your inquiry immediately and schedule a consultation within 24 hours. Emergency cases receive immediate attention.

2. Free Case Assessment (24-48 hours)
Our specialist reviews your case details, analyzes recovery potential, and provides honest assessment of success probability.

3. Recovery Strategy (48-72 hours)
If we accept your case, we develop a customized recovery strategy and explain our approach, timeline, and fee structure.

4. Action Phase (Ongoing)
We immediately begin recovery efforts with regular updates on progress. You'll have a dedicated case manager throughout the process.

5. Fund Recovery & Closure
Upon successful recovery, funds are returned to you. We only collect our fee after your money is safely recovered.

Before You Contact Us

Helpful information for your initial consultation

Information to Prepare

Transaction records and receipts
Communications with the fraudster (emails, texts, chat logs)
Bank statements showing transfers
Dates and timeline of events
Names, websites, or company details of fraudsters
Any supporting documentation or evidence
Police report number (if filed)

Common Questions Answered

Q: Is the consultation really free?
A: Yes, 100% free with no obligation.

Q: How long until I hear back?
A: Within 24 hours, usually much sooner.

Q: What if my case is old?
A: Contact us anyway - we've recovered funds from years-old cases.

Q: Is my information confidential?
A: Absolutely. Bank-level encryption and strict confidentiality.

Emergency BEC or Wire Transfer Fraud?